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ORDERING AND SHIPPING

  1. How fast can I get my order?

Please check our shipping page for further information. Depending on what service you choose, you can get your wallpaper as fast as 4 days after placing your order. Standard orders may take between 4 to 7 business days for delivery once you place your order.

  1. How much does shipping cost?

Orders $99 and over- FREE domestic shipping. UPS ground shipping (up to 8 business days)

Orders under $99 –  $9.99 for UPS ground shipping ( up to 8 business days)

For wall art product only- $3.95 USPS First Class or $7.95 USPS priority (2-3 business days)

For samples shipping is U$$1,50. USPS first class.

  1. Do you ship internationally?

Sorry… Not at this time.

  1. What payment methods do you accept?

Visa, Master, Discovery and American Express.

  1. Is there sales tax on top of the price?

ONLY if your order is going to Florida. Then a 7.5% charge applies.

  1. What is your return policy?

We are happy to offer an exchange or refund within 14days of purchase if you are not happy with your order. Please refer to our return policy page for details.

  1. Can I send personalized art to be printed?

Yes!  However, not via our website. If you would like a personalized order you can email your request or question to [email protected] and we will try to accommodate your special request. At this point we evaluate each request on a one to one basis.

  1. How can I track my order?

You will receive 2 emails.

  1. An order confirmation email.
  2. A shipping confirmation email.

You can also call us at 1.888.798.0306 or email us at [email protected] any time if you have questions or concerns.

  1. How do I change, modify or cancel an order?

We understand that change happens. If you must cancel, change or modify your order, please contact us immediately through email at [email protected] or call us at 1.888.798.0306. All changes or cancellations must be confirmed by a member of our team.  This ensures that we are all on the same page and that we meet your expectations.

PLEASE NOTE:  Orders that have been shipped already will have to follow same rules for exchanges.

  1. How do I contact customer service?

Please feel free to contact us at [email protected] or at 1.888.798.0306

 

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